As a 3IC (Retail) (Part-time) at Mejuri, located in the vibrant hub of The Galeries, Sydney, you are driving customer satisfaction and delivering exceptional retail experiences. This pivotal role entails overseeing daily store operations, analyzing sales performance, and implementing strategies to boost customer engagement. By joining our team, you contribute to Mejuri's mission to revolutionize the retail industry with innovative approaches and unparalleled customer service. With a focus on Net Promoter Score (NPS) and KPI dashboards, you are continuously monitoring and improving store performance, ensuring that every customer interaction is meaningful and impactful. The impact and scope of this position are significant, as you will be influencing sales growth, customer loyalty, and team development, with ample opportunities for growth and advancement within the company.

Your day-to-day responsibilities include managing store visual merchandising, developing and executing sales strategies, and fostering a positive and inclusive store environment. Key responsibilities encompass:

• Analyzing sales data and KPI dashboards to inform business decisions and optimize store performance


• Sourcing and implementing effective visual merchandising techniques to enhance customer experience


• Collaborating with the store management team to achieve sales targets and customer satisfaction goals


• Developing and maintaining a deep understanding of Mejuri's products and services to provide expert advice to customers


• Utilizing analytical skills to identify areas of improvement and implement data-driven solutions


• Maintaining a high level of product knowledge and communicating effectively with customers and the store team


• Participating in ongoing training and development to enhance skills and knowledge, ensuring you stay up-to-date with industry trends and best practices. By leveraging your technical and soft skills, including analytical skills, customer satisfaction expertise, and sourcing abilities, you are driving business results and delivering exceptional customer experiences. As a key member of the store team, you report to the Store Manager and work closely with colleagues to achieve shared goals and objectives.

By joining Mejuri, you become part of a dynamic and innovative company that values