As an Account Executive - Enterprise at Freshworks in Chicago, Illinois, you are driving growth and closing complex sales deals within your territory, playing a pivotal role in the company's success. This role matters because it enables the development of new strategic and enterprise accounts, strengthens relationships with existing customers, and leverages SaaS expertise to connect with C-level executives. By contributing to the company's revenue growth, you are impacting the industry's shift towards innovative customer engagement and sales solutions. The scope of this position is vast, with opportunities to expand your territory, develop new skills, and advance your career within the company. With Freshworks' commitment to innovation and customer satisfaction, you are part of a team that is revolutionizing the way businesses interact with their customers, and your growth and advancement potential are limitless.

Your day-to-day activities as an Account Executive - Enterprise include managing and developing new enterprise accounts, identifying and pursuing new sales opportunities, and collaborating with cross-functional teams to drive sales and marketing efforts. Key responsibilities encompass:

• Developing and executing strategic account plans to drive revenue growth and customer satisfaction


• Building and maintaining strong relationships with C-level executives and other key decision-makers


• Conducting complex sales negotiations and closing deals that meet or exceed sales targets


• Analyzing customer needs and developing tailored solutions to address their pain points


• Collaborating with sales engineers, marketing teams, and other stakeholders to drive sales and marketing efforts


• Providing feedback and insights to product development teams to inform future product roadmaps


• Staying up-to-date with industry trends and competitive landscape to identify new sales opportunities. You are working closely with a high-performing team, reporting to a seasoned sales leader, and are expected to leverage your technical and soft skills, including enterprise sales, complex sales, cross-functional team leadership, and sales process expertise to excel in this role.

By joining Freshworks as an Account Executive - Enterprise, you are becoming part of a company that values innovation, customer satisfaction, and employee growth. You