As an Account Manager, Commercial at Navan in New York, NY, you are driving business growth and customer satisfaction through strategic account management and sales expertise. This critical role entails developing and executing customized account plans, fostering strong relationships with key decision-makers, and identifying new sales opportunities to expand Navan's presence in the commercial sector. By joining our Account Management/Customer Success team, you are contributing to the company's mission to revolutionize the way businesses operate, and your impact will be felt across the organization. With a focus on software as a service (SaaS) solutions, you will be at the forefront of the industry, navigating the latest trends and technologies. As Navan continues to expand, this role offers significant growth and advancement potential, providing opportunities to develop your skills, take on new challenges, and make a lasting impact on the company's success.

Your day-to-day activities as an Account Manager, Commercial will involve managing a portfolio of commercial accounts, analyzing customer data to inform sales strategies, and collaborating with cross-functional teams to drive business outcomes. Key responsibilities include:

• Developing and executing strategic account plans to drive revenue growth and customer satisfaction


• Building and maintaining strong relationships with key decision-makers and stakeholders


• Conducting regular business reviews to identify new sales opportunities and expand existing relationships


• Analyzing customer data and market trends to inform sales strategies and optimize account management


• Collaborating with sales, marketing, and customer success teams to drive business outcomes and achieve company goals


• Providing sales compensation analysis and recommendations to optimize sales performance


• Staying up-to-date on industry trends and competitor activity to maintain a competitive edge. To succeed in this role, you will leverage your technical skills in software as a service, data analysis, and sales compensation, as well as your soft skills in communication, negotiation, and problem-solving. You will report to a senior account management leader and work closely with a dynamic team of professionals who are passionate about delivering exceptional customer experiences.

By joining Navan as an