NinjaOne is seeking a highly skilled Billing Operations Specialist to join its team in the Philippines, playing a critical role in driving the company's financial operations forward. As a Billing Operations Specialist, you are managing and overseeing the billing process, ensuring accuracy, efficiency, and compliance with financial regulations. This role is instrumental in NinjaOne's success, as it directly impacts revenue recognition, customer satisfaction, and the overall financial health of the organization. By joining our team, you are contributing to the growth and advancement of a cutting-edge company that is revolutionizing the way businesses approach remote monitoring and management. With opportunities for professional development and advancement, you are poised to make a significant impact and take your career to the next level.

As a Billing Operations Specialist at NinjaOne, your day-to-day activities are focused on ensuring seamless billing operations, leveraging your expertise in NetSuite and finance to drive results. Your key responsibilities include:

• Managing and processing customer invoices, ensuring accuracy and timeliness


• Maintaining and updating billing records, contracts, and other financial documents


• Collaborating with cross-functional teams, including sales, customer success, and finance, to resolve billing-related issues


• Analyzing and reconciling billing discrepancies, identifying areas for process improvement


• Developing and implementing process enhancements to increase efficiency and reduce errors


• Providing exceptional customer service, responding to customer inquiries and resolving billing-related concerns


• Staying up-to-date with industry trends and regulatory changes, applying this knowledge to optimize billing operations. You are working in a dynamic environment, prioritizing tasks, and utilizing your attention to detail to deliver high-quality results. As a member of our team, you are reporting to the finance manager and collaborating with colleagues to achieve shared goals.

By joining NinjaOne as a Billing Operations Specialist in the Philippines, you are becoming part of a vibrant company culture that values innovation, teamwork, and customer satisfaction. You are aligning yourself with a company that is at the forefront of the remote monitoring and management industry, with