As a Billing & Revenue Support Specialist at DNAnexus in Prague, Prague, CZ, you are playing a critical role in supporting the day-to-day Order-to-Cash activities that drive our business forward. This position is essential to our company's success, as it ensures seamless order processing, billing, collections, and revenue-related tasks based on established processes and approved contract terms. By joining our team, you are contributing to the growth and advancement of DNAnexus, a leading company in the industry, and gaining exposure to the latest trends and technologies. The impact and scope of this position are significant, with opportunities to make a real difference in our financial operations and to grow and advance within the company. As a detail-oriented and organized individual, you will have the opportunity to develop your skills and expertise, taking on new challenges and responsibilities as you progress in your career.

Your key responsibilities as a Billing & Revenue Support Specialist include managing order processing, ensuring accurate and timely billing, and handling collections and revenue-related tasks. Some of your main responsibilities will include:

• Processing orders and ensuring compliance with established processes and approved contract terms


• Managing billing and collections, including resolving customer disputes and issues


• Maintaining accurate and up-to-date financial records and statements, including ARM and financial statements


• Collaborating with cross-functional teams, including sales, customer success, and finance, to ensure seamless order-to-cash processes


• Analyzing and resolving revenue recognition and accounting issues, using ERP systems and other financial tools


• Developing and implementing process improvements to increase efficiency and effectiveness


• Providing excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner. To be successful in this role, you will need to possess strong technical skills, including experience with ERP systems, ARM, and financial statements, as well as excellent attention to detail and organizational skills. You will be reporting to a senior finance manager and working closely with a team of professionals who are passionate about delivering exceptional results.

By joining DN