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Job Description
LeanTaaS Inc.is seeking a qualified Client Success Manager (full-time, one position) Job Duties and Requirements: Client Success Manager needed in Santa Clara, CA to work closely with the iQueue for Operating Rooms Implementation, Product and Data Engineering teams to successfully implement LeanTaaS' iQueue software and improve processes at both new and existing clients. Problem solver for client issues by using technical knowledge to analyze raw data from the clients’ healthcare software, detect trends or patterns to make accurate assessments, and convey actionable takeaways. Utilize Data Analytics and Visualization tools (SQL, Tableau, and Excel) for software usage to identify opportunities for engagement and upselling, increase the value our clients receive, and ensure retention. Master healthcare software industry and iQueue for OR product suite to train cross-functional client stakeholders on product features. Serves as the subject-matter expert and able to handle sensitive d