Cloud Solution Architect (Early in Profession)

Working alongside experienced architects and technical specialists, you will build your expertise in Azure, cloud architecture, data and analytics, application development, security, and emerging AI technologies. Business Impact Learns how to actively listen, respectfully challenge customers and partners, build trust, and advocate for alternative architectures, solutions, and approaches that enhance customer requirements. Assists team members in identifying industry trends, gathering customer and partner insights, and mapping architecture and digital transformation solutions to customer business outcomes. Learns how to deliver solutions in line with company methodologies, including Value-Based Deliverables (VBDs), training, technical validation, and advisory services, while following proven practices that help customers achieve operational readiness and business goals. Begins to leverage change management practices and support customer deployment and long-term organizational adoption to increase customer satisfaction and drive consumption and usage. Supports team efforts in guiding customers toward well-architected, secure, resilient, AI-enabled, cost- and performance-optimized solutions that increase retention and expansion opportunities. Supports more experienced peers in providing feedback to the Unified Delivery Team to refine and improve Value-Based Deliverables (VBDs). Learns how to operate according to operational excellence standards throughout all sales stages, activities, and systems of record. Learns how to manage business and technical risks, adapting methodologies and applying governance principles to identify, communicate, and minimize risk. Learns how to identify, escalate, and mitigate blockers to accelerate solution deployment, value realization, and usage/consumption. Develops business, technical, industry, and enterprise knowledge and learns how to apply it to architecture and support projects that address customer requirements and constraints. Develops the capability to deliver a seamless and connected customer experience while building an understanding of customer goals and addressing customer or partner dissatisfaction. Supports team members in building relationships with Technical Decision Makers (TDMs). Supports the identification of patterns across customers, partners, territories, and industries and contributes ideas that can be turned into actionable insights. Provides assistance to partners in identifying opportunities that align with their capabilities and revenue goals. Assists partner and sales teams with opportunities through proof of concept engagements and technical pre-sales support. Supports partners in developing offerings, practices, products, and solutions. Assists partners in growing their portfolio of solutions and technical capabilities. Supports the delivery of technical enablement and provides assistance during initial customer implementations. Experience with SQL, Power BI, Python, cloud technologies, automation, APIs, and security will help you succeed in this role. We're particularly interested in candidates who demonstrate: Curiosity about AI and a willingness to learn Foundational data and analytics skills using SQL, Power BI and Python Cloud fundamentals, including Azure certifications or hands-on experience The ability to build or automate simple solutions Understanding of modern application development and APIs Awareness of security, governance, and data protection principles Strong problem-solving skills A customer and business outcome mindset Clear communication and collaboration skills Growth mindset and learning agility Begins to leverage market insights and demand signals to identify opportunities for upskilling, accreditations, and technical readiness. Develops technical readiness aligned to solution area priorities and broader Customer Success Unit (CSU) initiatives, including security, resilience, and AI. Participates in team and organizational readiness activities, learning technical and non-technical concepts and proven practices. Identifies delivery gaps and communicates improvement opportunities to more experienced colleagues. Begins to connect patterns across business and technology areas that may drive improvements to products, intellectual property (IP), technologies, and scalable solution practices. Learns structured frameworks and methodologies and may contribute to their development. Develops industry knowledge and contributes to presentations, materials, and engagements for internal and external audiences, including events such as Tech Connect, Build, and Ignite. Learns how to contribute to Intellectual Property (IP) development and identify scalable opportunities, including Copilot and AI scenarios. Bachelor's Degree or Master's Degree in Computer Science, Engineering, Information Technology, or a related technical field AND a minimum of 2 years of related experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, or architecture. Bachelor's Degree or Master's Degree in Computer Science, Engineering, Information Technology, or a related technical field AND 2 to 4 years of of related experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, or architecture.