Job Description
Develop your capability to deliver a seamless and connected customer experience by learning customer goals, supporting issue resolution, and helping address customer dissatisfaction under the guidance of more experienced team members. Support the team in identifying opportunities to drive consumption, usage, and expansion by gathering customer and market insights, mapping existing architectures and digital transformation needs to business outcomes, and capturing opportunities in the appropriate systems and tools. Learn to deliver solutions in line with company methodologies and proven practices, helping prepare customers for operational readiness, long-term organizational adoption, and well-architected solutions that are secure, resilient, AI-enabled, and optimized for cost and performance. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field OR equivalent experience. Business Fluency in German is required Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field OR equivalent experience. Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications). Knowledge from one or more of the following industries: Telco, Media, Retail, Consumer Goods, Public Sector and Healthcare