Cloud Solution Architect

A Cloud Solution Architect (CSA) within the Cloud & AI Platforms Global Customer Success team focused on helping customer jumpstart Azure projects with zero-cost deployment assistance by leveraging the Cloud Accelerate Factory, also known as the “Factory”. Customer-Centric Approach: End-to-end ownership of Factory engagements to help customers jumpstart their Azure projects with no-cost deployment assistance. Provide Factory delivery oversight which includes being hands-on with delivery based on business requirements. Deliver proactive technical program management for Factory engagements by overseeing project execution and mitigating delivery risks, ensuring seamless coordination and successful outcomes for customers. Business Impact: Orchestrate effective execution of Partner + Factory delivery to scale reach and impact across all customer segments. Drive the acceleration and removal of delivery blockers for Factory projects within ASEAN as the primary territory of responsibility. Additionally, as part of the Global Customer Success team, the role will remain flexible to remotely support other regions and countries when required. Strong knowledge of AKS, Kubernetes, containers in general, and Azure PaaS, along with hands-on troubleshooting experience, including container networking, Azure specific security and observability. Experience with app migration projects and resolving migration-related issues. Experience operating, modernizing, and migrating Java and .NET applications Understanding of language characteristics, with the ability to review code and assess application quality and architecture Understand how to implement both generative (e.g., retrieval-augmented retrieval (RAG) solutions, Foundry chat applications) and non-generative AI workloads (e.g., document processing, video/image classification, audio processing, predictive analytics) with enterprise-grade security and scalability. Hands-on implementation of AI workload/application landing zone which serves as the foundation to deploy AI Apps and Agents-based solutions. Acumen to extract architectural and implementation patterns, actionable insights from Factory delivery execution by closing the loop with Technical Success colleagues to improve IP, offerings and process flows. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience Bachelor's degree in computer science, Information Technology, Engineering, Technology Management. Passion for technology and customer obsession. Displays strong technical program management, stakeholder and relationship management across senior leaders, partners, and customers. Enthusiasm towards leading technologies and motivation to learn and grow. NOTE: To be eligible for this role, applicants must be an Singaporean citizen or permanent resident who are legally entitled to work in Singapore without any restrictions. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *