Cloud Solution Architecture - Business Process

Proactively acts as the voice of the customer/partner and internal communities leveraging relevant insights from feedback tools and systems. Identifies and/or translates customer/partner problems into industry solutions. Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Proactively identifies, escalates, and mitigates blockers using appropriate tools. Delivers solutions in line with company methodologies, ensuring proven practices and patterns are followed. .Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record. Leverages market insights and demand signals. Proactively identifies gaps that enable solutions to scale across customers. Minimum: Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND proven experience in Dynamics 365 Customer Engagement and Field Service,Dataverse, PowerPlatform, cloud technologies, information technology consulting/support, software development/support, technology solutions, architecture, and/or consulting OR equivalent experience. Fluent in French and English, Dutch is a plus Cloud Solution Architecture IC4 - The typical base pay range for this role across Belgium is € 72,300.00 - € 122,000.00 per year. Certain roles may be eligible for benefits and other compensation.