As a Customer Engineer, Agent Builder - Spanish Speaking at Decagon, you are driving the revolution in conversational AI, empowering brands to deliver unparalleled customer experiences. This role entails collaborating with industry-defining enterprises to deploy AI agents that power personalized interactions across multiple channels. You are contributing to the company's success by ensuring seamless integration of our technology, thereby redefining customer experiences. The impact and scope of this position are vast, as you will be working with leading brands like Avis Budget Group, Block's Cash App and Square, Chime, Oura Health, and Hunter Douglas. With Decagon, you have immense growth and advancement potential, as the company is at the forefront of the conversational AI platform, continuously innovating and expanding its reach.

Your day-to-day activities as a Customer Engineer, Agent Builder - Spanish Speaking involve:

• Designing and developing AI-powered agents that cater to the specific needs of our clients


• Collaborating with cross-functional teams, including data engineering and artificial intelligence, to ensure successful deployment of our technology


• Providing exceptional customer-facing support, leveraging your expertise in software as a service and customer-facing roles


• Analyzing data to identify trends and areas of improvement, using your skills in data engineering to optimize our solutions


• Developing and maintaining comprehensive documentation of our technology and its applications


• Working closely with our customers to understand their needs and provide tailored solutions


• Staying up-to-date with the latest advancements in conversational AI, ensuring our technology remains cutting-edge. You will be reporting to the engineering team lead and working closely with other customer engineers, data engineers, and AI specialists. Your technical skills in software development, data analysis, and AI, combined with your excellent communication skills, particularly in English and Spanish, make you an ideal candidate for this role.

By joining Decagon as a Customer Engineer, Agent Builder - Spanish Speaking, you become part of a culture that values innovation, customer satisfaction, and teamwork. You will have access to career development