Customer Success Acct Manager - BBBEE Internship

Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer. Identifies and begins developing relationships with customer team members. Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Programme Eligibility: Currently pursuing (final year with no more than 6 months remaining) or have completed a Bachelor's degree in the last 6 months in Business, Sociology, Psychology, Computer Science, or related field. Fluency in English. Strong analytical and problem-solving skills. Proficient communication and presentation skills.