D365 Sales and Service Business Architect

Strategic Planning & Business Growth Develop and drive strategic initiatives that accelerate growth across Agentic CRM. Identify business opportunities through market analysis, customer insights, competitive intelligence, and performance trends. Build business cases, growth strategies, and executive recommendations that influence investment and prioritization decisions. Sales Strategy & Commercial Transformation Design and improve sales motions, operating models, solution plays, and execution frameworks that drive revenue growth and customer success. Partner with sales leaders to improve pipeline health, execution consistency, and business performance. Drive initiatives that simplify customer engagement and strengthen AI-led business process transformation. Lead complex, multi-disciplinary motions across Sales, Product, Engineering, Marketing, Finance, and Customer Success. Align stakeholders across organizational boundaries to achieve strategic objectives. Navigate ambiguity, resolve trade-offs, and drive execution against business priorities. Insights & Operational Excellence Deliver data-driven insights and performance analysis to support executive decision-making. Develop scalable planning, governance, and measurement frameworks that improve business outcomes. Leverage AI, analytics, and operational best practices to drive continuous improvement. Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience. 3+ years experience in in Near Term Strategy (1-2 years out), Management Consulting, or Finance. Bachelor's Degree in Business, Finance, Economics, Computer Science, or related field AND 6+ years of marketing, strategy, sales, program management, project management, business planning, consulting, finance, economics, and/or partner organization experience OR equivalent experience.