Developer/Agency Commercial Lead

Collaborate internally to influence process quality and efficiency. Determine appropriate actions and consider alternative solutions. Acquire, manage, and expand relationships with small and medium-sized merchants. Use analytical skills and judgment to recommend best solutions. Influence through defined processes and procedures. Manage a defined portfolio of local developer and agency relationships. Execute agreed referral, pipeline and commercial-development plans. Identify, qualify and route incremental merchant opportunities. Coordinate with sales, Partner and Product teams to resolve straightforward barriers. Track lead quality, conversion and incremental business contribution. Share feedback on agency needs, merchant objections and market opportunities. 3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. ## 5+ years of experience in business development, partnerships, sales, developer relations, or a similar commercial role within e-commerce, fintech, payments, SaaS, or technology. ## Demonstrated ability to identify, qualify, and convert partnership and business opportunities into measurable commercial results. ## Strong understanding of e-commerce payment flows, payment methods, checkout experiences, APIs, SDKs, plugins, and integrations. Core Capabilities Builds productive relationships with agencies and ecosystem partners. Converts partner conversations into qualified opportunities. Understands basic platform, integration and merchant requirements. Follows opportunities through to effective sales handoff. Uses data to prioritise activity and assess results.