Digital Account Manager - African Market

* Focuses on generating new pipeline by engaging with CXOs, ITDM and BDMs through territory planning, marketing signals and digital assets Surfaces customer organization structure to identify decision makers leveraging partners and v-teams. Engages with C-Suite executives. Focuses on customer satisfaction metrics. Takes ownership for issues and reaches out to customers to reinforce engagement. Ensures continuity of customer accounts and monitors customer satisfaction metrics by proactively establishing conditions of satisfaction at outset of engagement and managing escalation process. Account Management Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND sales and negotiation experience or related work experience OR sales and negotiation experience OR equivalent experience. Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND sales and negotiation experience or related work experience Digital Account Management IC4 - The typical base pay range for this role across Ireland is € 62,200.00 - € 92,100.00 per year. Certain roles may be eligible for benefits and other compensation.