As an Enterprise Account Executive at Decagon, you are driving the conversational AI revolution, empowering top brands to deliver exceptional customer experiences. This role matters because you are at the forefront of transforming the way companies interact with their customers, leveraging cutting-edge technology to power personalized, omnichannel interactions. By joining Decagon, you are contributing to the company's mission to redefine customer experiences and playing a critical role in the success of industry-defining enterprises. The impact of this position is substantial, with the potential to expand Decagon's footprint in the Australian market and beyond. With a strong track record of success, you will have the opportunity to grow and advance within the company, taking on new challenges and responsibilities as Decagon continues to innovate and lead the conversational AI space.
As an Enterprise Account Executive, your key responsibilities include:
- Developing and executing strategic account plans to drive revenue growth and expansion within existing and new enterprise accounts
- Building and maintaining strong relationships with C-level executives and other key decision-makers at top brands
- Collaborating with cross-functional teams, including sales engineering, customer success, and marketing, to deliver tailored solutions that meet the unique needs of each enterprise customer
- Conducting needs assessments and presenting customized solutions that showcase the value of Decagon's conversational AI platform
- Negotiating and closing complex deals, leveraging your solution sales expertise and record of success to drive revenue growth
- Staying up-to-date on industry trends and competitor activity, using this knowledge to inform your sales strategy and stay ahead of the competition
- Providing feedback and insights to the Decagon team, helping to shape the company's product roadmap and go-to-market strategy. You will be working closely with the sales team, reporting to a sales leader, and collaborating with other functions to drive business outcomes. Your technical skills, including a strong understanding of conversational AI and artificial intelligence, combined with your exceptional soft skills, such as communication, negotiation, and problem-solving, will enable you to thrive in