Role Summary The Enterprise Account Manager - Telehealth is responsible for driving customer success, retention, renewal, and expansion across a defined portfolio of Eko’s Telehealth customers. This role manages relationships with hospitals, health systems, and enterprise healthcare customers using Eko’s telehealth platform, advanced FDA-cleared sensors, and provider software to support virtual and hybrid care delivery. The Enterprise Account Manager serves as a trusted partner to customers from onboarding and implementation through adoption, renewal, and expansion. The ideal candidate has experience in healthcare customer success, account management, or enterprise account ownership, with a strong understanding of how hospitals and health systems adopt and scale clinical technology. This role requires the ability to manage complex customer relationships, coordinate cross-functional resources, identify growth opportunities, and ensure customers achieve meaningful value from Eko’s Telehe