As an Enterprise Implementation Consultant at MaintainX, you are driving the successful onboarding and adoption of our AI-powered maintenance and asset management platform for large-scale enterprises. This role matters because it directly contributes to the growth and satisfaction of our 13,000+ customers, including industry giants like Duracell, Shell, Cintas, and Brenntag. By ensuring seamless implementations, you are not only enhancing customer experiences but also playing a critical role in shaping the future of maintenance and asset management. The impact of this position is vast, with opportunities to work with diverse clients across various industries, and the scope for growth and advancement is significant. As MaintainX continues to expand, having raised $150M in Series D funding and being named to the Forbes 2025 Cloud 100, this role offers unparalleled opportunities for professional development and career progression.

Your day-to-day activities as an Enterprise Implementation Consultant involve managing client expectations, delivering tailored onboarding experiences, and providing ongoing support to ensure customer success. Key responsibilities include:

• Collaborating with customers to understand their maintenance and asset management needs and developing customized implementation plans


• Conducting thorough needs assessments and configuring our platform to meet specific client requirements


• Delivering training and support to customer teams to ensure they are proficient in using our platform


• Managing multiple implementations simultaneously, prioritizing tasks, and meeting deadlines


• Identifying and mitigating potential implementation risks and developing contingency plans


• Working closely with internal stakeholders, including sales, customer success, and product teams, to ensure alignment and effective communication


• Continuously monitoring and evaluating implementation processes, suggesting improvements to optimize customer outcomes and internal efficiencies. You will be working in a dynamic, customer-facing environment, requiring strong management consulting skills, the ability to manage client expectations, and a deep understanding of maintenance and asset management principles. You will report to a dedicated team lead and collaborate with cross-functional teams to drive customer success and business growth.

By joining MaintainX as an Enterprise Implementation Consultant, you become part of