This role exists to build Aspora's Operations Center of Excellence across Remittances, NRI Banking, and Wealth. We're expanding into new corridors and product lines at speed, and operations cannot become the bottleneck. You'll own the engine behind multiple product lines: the systems, metrics, automations, and operating rhythm that let Aspora scale globally. That means partnering closely with Product, Engineering, Compliance, Finance, and Support to make operations faster, more reliable, and more automated. This isn't a queue-management role. You'll build an AI-first operating model and the people system behind it, reporting directly to the COO.