IT Specialist - Part Time Position

Why Sensi?At Sensi.AI, we are on a mission to transform how society cares for every older adult in need. We leverage the power of AI and data to ensure safety, dignity, and satisfaction in every caregiver–care recipient interaction. If you're passionate about making a meaningful impact and want to help shape the future of elder care, we invite you to join our team. Here, you'll be part of a culture that values innovation and compassion, and you'll find exciting opportunities for professional growth as we work together to create an ideal care environment for older adults.What you will doWe're looking for a hands-on, detail-oriented IT Specialist (Student Position, 60%) to join our IT team. You'll support day-to-day IT operations, help manage our SaaS and device ecosystem, and be a go-to person for employees needing technical support. This is a great opportunity for a student who wants practical, real-world experience across modern IT tools and workflows in a fast-paced AI driven tech company.ResponsibilitiesDeliver responsive and high-quality technical support to internal employeesSupport HR-IT processes and employee lifecycle (onboarding/off-boarding) sync with BobManage user identities, groups, access and SSO via OktaMaintain and support with the Google Workspace ecosystemManage and support Slack workspace configuration, channels, and integrationsManage company devices (Mac) using Jamf MDM (enrollment, policies, compliance)Support employees' use of AI tools such as Claude, ChatGPT, Gemini and Lovable, Provide basic guidance on models and usageHandle IT tickets and service requests through Jira ITSM, ensuring timely resolution and proper documentationMaintain and optimize SaaS management process - tracking licenses, usage, and cost efficiencyMaintain accurate inventory management of hardware and equipment (laptops, peripherals, accessories)Document processes, create internal guides, and help improve IT workflowsAssist with ad-hoc IT projects as needed