Job Family: EBO Accounts Receivable (India) Travel Required: None Clearance Required: None What You Will Do: Identify inpatient/observation accounts requiring NOA (Notification of Admission) Submit notifications via payer portals, EDI, fax, or calls Initiate non-clinical authorizations where applicable Document reference / authorization numbers in the system Track status and perform timely follow-up on pending / rejected submissions Ensure compliance with payer timeliness requirements Maintain accurate documentation in system notes / billing summary To prioritize the pending claims for calling from the aging basket to make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance. Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims. Shall understand and abide by the organizations’ information security policy and protect the confidentiality, integrity and availability of all information assets. Shall report incidents related to security of information to concerned authorities. Scope & Boundaries: Included: NOA submission Payer follow-up Documentation Excluded: Clinical review / medical necessity Level-of-care decisions Appeals & physician advisor services Account Exclusions (as per SOP): Medicare FFS Self-pay / charity Workers’ Compensation / liability Hospice / research Other payer-specific exclusions Key KPIs: NOA Timeliness Compliance (%) First-Pass Submission Accuracy Denial Prevention Rate Productivity (Accounts/Day) Follow-Up Turnaround Time (TAT) What You Will Need: Must be a Graduate Strong English spoken communication skills and also required reading and writing Must have 4 + yrs of experience in US Healthcare stream in AR Willingness to work night shifts Typing speeds of 25 WPM or above Ability to handle payer communication channels (portals, EDI, fax, calls) Detail understanding and documentation of AR follow-up and denial management processes (Preferred NOA skills) What Would Be Nice To Have: Experience in MS Office Suite What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee. Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future. guidehouse.com