Logistics Technician

Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues. Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process. Develop working knowledge of stock control and inventory management practices and procedures. Ensure accurate documentation of incoming and outgoing deliveries as well as records. Perform cycle audits and data corrections to ensure all inventory controls are met. Help to reconcile and report inventory discrepancies. Ensure detailed physical inventory tracking and staging. Comply with all security and data management policies. Embody our culture and values. Bachelor's Degree in any related field AND 1+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field. Ability to work 12 hours shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays. These requirements include, but are not limited to the following specialized security screenings: 2+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience.