Manager, Staff & Operations

Identify issues and recommend best practices to enhance marketing effectiveness. Lead functional projects and programs that drive business improvements. Collaborate with teams to analyze business trends and inform marketing strategies. Develop and manage marketing plans that support organizational goals. Ensure the efficient operation of marketing functions through effective project management. Build and manage the internal communications rhythm — town halls, all-hands, leadership updates, and team announcements — keeping the organization aligned and informed Build strong cross-functional relationships across Marketing, Finance, Product, Technology, Legal, and HR — ensuring marketing's priorities are understood and supported 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Serve as the operational partner to senior marketing leadership — managing priorities, preparing decision-ready materials, and ensuring the right conversations happen at the right time Own preparation for Leadership meetings, Board presentations, and Marketing Transformation & Growth reviews — including briefing documents, talking points, and executive presentations Partner with the CMO Operations team on org design, resource allocation, and ways of working across the marketing organization 7+ years of experience in marketing strategy, digital marketing, business operations, , and management consulting, ideally in a large consumer technology or fintech organization Proven ability to operate at the intersection of strategy and execution — able to develop a clear point of view and then make it happen Experience supporting or working directly with senior executives — managing agendas, preparing materials, and representing leadership priorities Strong background in marketing operations, budget management, and performance measurement Experience contributing to cross-functional investment, planning, measurement, analytics, or business-review processes across Marketing, Finance, Data Science, Analytics, or business stakeholders. Exceptional written and verbal communication skills — able to write a crisp one-pager, a board presentation, and an internal team announcement with equal clarity Strong analytical and structured thinking — able to synthesize complex information into clear recommendations High emotional intelligence, sound judgment, and the ability to handle sensitive and confidential matters with discretion Bias for action — comfortable moving quickly and making decisions without always having perfect information Bachelor's degree required; MBA preferred