As an Outsourcing Manager at Revolut in Mexico City, Mexico, you are driving the strategic outsourcing initiatives that propel our growth and success in the fintech industry. This critical role entails managing and overseeing our outsourcing partnerships, ensuring compliance with regulatory requirements, and mitigating risks to maintain the highest standards of service management. By joining our Risk, Compliance & Audit team, you are contributing to the company's mission to disrupt the financial industry and making a tangible impact on our global operations. With over 1000 employees and a strong focus on growth, this role offers unparalleled opportunities for professional advancement and skill development. You are shaping the future of outsourcing at Revolut, and your expertise is pivotal in navigating the complexities of our expanding operations.
Your day-to-day responsibilities include managing outsourcing partnerships, conducting risk assessments, and implementing effective service management strategies. Key responsibilities encompass:
- Developing and executing outsourcing strategies that align with business objectives and regulatory requirements
- Building and maintaining strong relationships with external partners and stakeholders
- Conducting thorough risk assessments and implementing mitigation strategies to ensure compliance with privacy and security standards
- Collaborating with cross-functional teams to drive process improvements and optimize outsourcing operations
- Providing expert guidance on outsourcing best practices and industry trends
- Analyzing performance metrics and service level agreements to ensure high-quality service delivery
- Identifying areas for cost optimization and process enhancements. You are leveraging your technical expertise in outsourcing, risk management, and service management, combined with excellent communication and interpersonal skills, to drive results. As an Outsourcing Manager, you are reporting to the Head of Risk, Compliance & Audit and working closely with various teams to ensure seamless integration of outsourcing initiatives.
By joining Revolut as an Outsourcing Manager, you are becoming part of a dynamic and innovative company that values collaboration, creativity, and excellence. Our company culture is built on the principles of disruption, innovation, and customer-centricity, and we are committed to fostering a work environment that is inclusive, supportive, and empowering. As a key