Job Description
Proficient Understanding of P2P/AP/T&E processes with a problem-solving mentality. Reducing AP aging by working with service providers, internal stakeholders and suppliers/external payees. Responsible for managing & reducing invoices on hold globally or regionally. Experience with Concur Travel & Expense (T&E) systems is a plus. Act as a single point of contact for P2P related issues and escalations (Global and Regional support) Collaborate in cost-benefit analyses to assess value drivers and support monthly business reviews. Independently collect and evaluate success criteria (e.g., ROI, SLAs, OKRs, KPIs) and performance metrics using dashboards and scorecards to monitor program alignment. Utilize leadership direction to execute plans that shift priorities to new initiatives; influence change with minimal guidance. Evangelize programs using data-driven storytelling to gain buy-in from stakeholders, partners, and customers. Define and execute landing and communication plans, ensuring alignment and communication cadence across teams. Understand and map system processes and their interdependencies; help develop rigorous, efficient program processes informed by security principles. Assist in managing project plans, roles, timelines, financials, and performance metrics for portfolios, communicating status and mitigating risks. Identify new program opportunities, perform root cause analyses, define strategies, gather requirements, and align plans across teams. Work with cross-functional stakeholders to design compliant programs and produce collateral (proposals, strategy decks, pitches). Monitor adherence to procurement policies and compliance requirements within P2P workflows. Own and maintain Detailed Process Documents (DTPs) for all Ariba related & Legacy P2P processes, ensuring timely updates to reflect system changes, compliance requirements, and best practices. Implement controls to prevent errors and ensure audit readiness. Collaborate with procurement, finance, and suppliers to resolve issues related to requisitions, purchase orders, and invoices. Bachelor's Degree in Business, Operations, Finance, or related field AND 2+ years experience in program management, process management, or process improvement OR equivalent experience. Citizenship & Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport. Master's Degree in Business, Operations, Finance, or related field AND 3+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 5+ years experience in program management, process management, or process improvement OR equivalent experience.