Partner Account Manager - Microsoft Advertising

Relationship-Account Management Build and cultivate deep business relationships with our partners and actively drive the highest levels of partner satisfaction. Working with the PSE, help develop and own strategic partner account plans - set aggressive targets and drive execution of mutually beneficial conditions of satisfaction. Provide targeted solutions that set our partners up for success and provide ongoing service and support, deliver industry-leading SLAs for account management activities and collaborate across multiple teams in a matrix environment to ensure optimal service management for clients. Develop the relationship with the supporting tool provider where appropriate. Lead partner engagement rhythm & meetings/calls including business reviews and solution selling opportunities. Ensure the right conversations are happening at the right level to grow the account. Actively follow up on all actions. Work across the organisation to ensure issues and requests are channeled to the right groups and are resolved as per commitments and SLA. Provide comprehensive reporting with appropriate local data that helps drive engagement and partnership and results in opportunities and growth. Build the right capabilities/knowledge (campaign management and optimization tactics) within the partner organisation so they can self-serve/manage/grow. Manage core scorecard metrics - revenue, MSAN adoption, total performing accounts, account penetration, ARPA and Partner Satisfaction. Implement correction of error plans where appropriate for non-green metrics. Assist the PTU planning and forecasting process through a pipeline of existing and prospective partnerships. Collaborate with PTU members globally to share best practices and develop the global partner business. Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR Bachelor's Degree in Sales, Marketing, or related field AND relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR Bachelor's Degree in Sales, Marketing, or related field AND relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR equivalent experience. Experience in account management, client service, or marketing analytics roles. Demonstrated ability to build deep and influential relationships with partners and/or customers at senior levels. Proven ability to drive a strategic discussion, scaling vertically where needed and impacting at multiple levels in a large organization. Ability to communicate effectively with all levels of business. Paid search and/or display advertising experience at a publisher or agency. Solid quantitative and analytical skills. Excellent online marketing skills and Excel expertise; keen ability to link data to insights and actions. Ability to develop and implement creative solutions and influence others in their adoption. Excellent oral and written communication skills, including presentation experience and interpersonal skills. Demonstrated ability to manage multiple priorities, projects, and deadlines.