Principal Product Manager

Benchmark and improve quality against key competitors Own the quality bar for Outlook and Teams search: define benchmarks, run controlled comparisons, and turn gaps into prioritized investments. Set targets for search success, click-through, no-result rates, and satisfaction, and drive sustained improvement. Guide and unblock product managers across teams, raising the bar on product craft and data-informed decisions. 10+ years of product management experience, including significant experience owning a large, matrixed product area end to end. Demonstrated impact on a large-scale search, relevance, ranking, or information retrieval product. Deep data fluency — able to interrogate telemetry and evaluation data directly, not only consume dashboards, and to distinguish real signal from noise. Proven ability to define measurement systems, both offline evaluations and online metrics, and drive an organization to a quality goal against them. Strong judgement under ambiguity, with the confidence to make consequential calls on incomplete information and be accountable for them. Exceptional written and verbal storytelling, connecting the why to the what for both an engineering specification and an executive review. Track record of influencing across organizational boundaries without authority in a highly matrixed environment. Experience with semantic retrieval, ranking models, query understanding, or model-based evaluation. Experience building and shipping generative AI product experiences at scale. Experience with competitive benchmarking in productivity or collaboration software. Experience mentoring product managers or leading through others.