Principal Product Manager

Set the strategy for your area and make the calls on scope and sequencing. You will write the vision and plans and make sure everyone building against them understands what they are and why they matter. Build a first-hand understanding of who you are building for and what is genuinely hard in their day. You will stay close to customer conversations, feedback, and telemetry every week, and be able to state the problem you are solving in plain language. Part of the craft is telling the difference between a problem that is interesting and one urgent enough that someone will change how they work. Turn product vision into a roadmap and product requirements. You will write the framing memos and specifications that let the team move fast, prioritize the backlog, and adapt as evidence arrives. Frame a hypothesis before the work starts, instrument what ships, and let the result change the plan. Your area should get measurably better week over week, and you should be able to say by how much. You will design the evaluation approach that reflects what the product should do for a customer, covering helpfulness, accuracy, safety, and voice, and partner with engineering and data & applied sciences to run it and act on what it shows. Use AI in your own practice. Work with agents and prototype your ideas quickly to validate some of your assumptions and run experiments. Bring marketing, sales, and support in at the start of the cycle instead of the end. Know what competitors have shipped and how it landed, and be able to tell the one story about this product that only we can tell. Bachelor's Degree AND 8+ years experience in product management or software development. Bachelor's Degree AND 12+ years experience in product management or software development. OR equivalent experience. A track record of products you personally shipped, told through the customer outcomes they produced. Experience owning a product area's direction, including the decisions you made and what you learned from them. Demonstrated product judgment — what's important in a product experience and why — and product system thinking — how a product experience is realized across its surfaces and platforms. Fluency with product data, including user funnels, retention, and experimentation, and the ability to work in it directly. Working knowledge of modern AI systems, including how quality gets evaluated and where these systems fail. Prototyping ability, in design tools or in code, used to make ideas concrete early. Direct work with enterprise customers on adoption, feedback, and evaluation datasets.