Notch is building AI agents that resolve customer support end-to-end — not just deflect tickets. We work with mid-size and enterprise support organizations, and we’re scaling quickly.We’re hiring a Product Marketing teammate to help shape how we communicate our product’s value, support sales with high-quality messaging and materials, and translate customer insights into clear, compelling storytelling.What you’ll doDevelop and refine product messaging and value propositions across key use casesCreate customer-facing content such as one-pagers, product overviews, case studies, and website copyBuild and maintain sales enablement materials (pitch decks, FAQs, battlecards, product sheets)Support product launches by helping craft launch messaging and related assetsConduct customer and market research to understand needs, objections, and competitive landscapePartner closely with Product and Sales to ensure our positioning stays clear, accurate, and consistent