As a Program Manager, Operations Enablement at Thatch, you are driving strategic initiatives that enhance operational efficiency and excellence across the organization. This critical role entails developing, implementing, and managing programs that optimize business processes, leveraging learning management systems to upskill the team, and ensuring seamless service delivery. By joining Thatch, you become part of a dynamic team in the hospital and health care industry, where your expertise contributes to improving patient outcomes and experiences. The scope of this position is vast, with the potential to impact thousands of lives through improved health care services. With Thatch's commitment to growth and innovation, this role offers unparalleled opportunities for professional growth and advancement, allowing you to expand your skill set, take on new challenges, and make a lasting impact on the organization.

As a Program Manager, Operations Enablement, your key responsibilities include:

• Designing and executing operational enablement programs that drive business growth and efficiency


• Developing and implementing learning management systems to enhance team capabilities and performance


• Collaborating with cross-functional teams to identify areas for process improvement and implementing solutions


• Analyzing operational metrics to inform data-driven decisions and optimize program effectiveness


• Fostering a culture of continuous learning and service excellence within the organization


• Managing and coordinating projects from conception to delivery, ensuring timely and within-budget execution


• Building and maintaining strong relationships with stakeholders, including team members, leadership, and external partners. You will be working closely with the operations team, reporting to senior leadership, and interacting with various departments to drive enablement initiatives. Your day-to-day activities will involve strategic planning, program management, and collaboration with team members to drive operational excellence. To excel in this role, you must possess strong program management skills, experience with early-stage companies, proficiency in learning management systems, and exceptional organization and service skills.

By joining Thatch in Austin, Texas, United States, you become part of a vibrant and innovative community that values growth, learning, and excellence. Thatch offers a