Role Summary : The Project Manager will be responsible for planning, executing, and supporting B2B projects to ensure successful delivery and business outcomes. The role requires close collaboration with clients to gather and define business requirements, while managing enquiries and escalations in a professional and timely manner. The incumbent is expected to perform data analysis, identify trends and insights, and drive continuous process improvement initiatives. This role will work closely with the BAU team to optimize operations, streamline processes, and enhance overall productivity, efficiency, and operational performance.