RVP Customer Experience, Americas

ClarotyUnited States
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Posted on: 04 Aug 2026

Job Description

We’re growing and looking to hire a RVP Customer Experience who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.Claroty is a global leader in cyber-physical systems (CPS) protection, dedicated to securing the critical infrastructure that keeps the world running. We’re a fast-growing, award-winning team where innovation meets purpose—and we want you to help us define the future of cybersecurity.About the Role: The RVP Customer Experience – Americas will lead and scale the regional CX organization, overseeing Customer Success (CS) and Technical Account Management (TAM). This leader will manage a regional pod structure designed to unify these functions, ensuring a seamless, customer-centric lifecycle and superior outcomes across the Americas.Leading a large team, including two Directors - the RVP will drive adoption, retention, and growth. As a key member of the CX leadership team, you will partner cross-functionally with Sales, Product, Support, and Executive leadership to execute global strategies through localized regional excellence.

Job Overview

Salary:
Not disclosed
JOB TYPE:
Not specified
Experience:
10+ years
Job Location:
United States
Job Level:
Not specified
Education:
Graduation