Sales Development Representative - NYC

Agora is a leading SaaS and FinTech platform transforming how real estate investment firms manage their capital, investors, and operations. Trusted by 700+ GPs, owners/operators, and investment firms globally, we help teams streamline the full lifecycle of investment management—from fundraising and onboarding to reporting, distributions, tax, and back-office automation.But we’re more than just software. We’re a team of bold thinkers, innovators, and real estate enthusiasts who believe complex processes should feel simple. Our platform combines modern technology with expert services, helping our customers raise more capital, deliver a better investor experience, and scale their businesses smarter.Agora is backed by top-tier VCs like Insight Partners and Qumra Capital, and we’re growing fast. We’ve been named one of Globes’ Most Promising Startups, recognized as a Best Start-Up Companies to Work For by Duns 100, and one of Business Insider’s Hottest PropTech Startups. About the role:As a Sales Development Representative at Agora, you'll be at the front line of engaging with prospects who have already shown interest in Agora. Your goal will be to quickly connect with inbound leads, understand their needs, qualify opportunities, and create a strong first experience with our sales team.In this role, you'll manage inbound leads across phone, email, and other channels, responding quickly and thoughtfully to understand what prompted their interest and whether Agora is a fit for their business. You'll be expected to confidently communicate our value proposition, ask strong discovery questions, handle objections, and identify opportunities for our sales team to take forward.This role is essential to our team's growth targets. Success will require a growth mindset, strong communication skills, curiosity, organization, responsiveness, and a commitment to creating a great experience for every prospect.What your day would look like:Inbound Lead Management: Monitor and respond to new inbound leads, prioritizing prospects based on level of engagement, fit, and potential opportunity. Your ability to respond quickly and effectively will be critical to converting interest into meaningful conversations.Discovery & Qualification: Engage with prospects to understand their business, current processes, pain points, and what prompted them to explore Agora. Ask thoughtful discovery questions to determine whether there is a strong fit and uncover the opportunity for the sales team.Multi-Channel Engagement: Connect with inbound prospects through phone, email, and LinkedIn. Adapt your communication based on where the prospect is in their buying journey and create a personalized experience that keeps them engaged.Opportunity Creation: Turn inbound interest into qualified meetings and opportunities for the sales team. Ensure each meeting is well-qualified and that the AE has the relevant context needed to have a productive conversation.Collaborative Partnership: Work closely with Account Executives to provide context on inbound leads, support meeting preparation, and help move qualified prospects through the sales process.Lead Nurturing: Stay engaged with prospects who aren't ready to meet immediately. Follow up thoughtfully, provide relevant information, and identify opportunities to re-engage leads as their needs evolve.Skill Enhancement: Participate in ongoing training and coaching sessions, embracing opportunities to strengthen your discovery, qualification, communication, and sales skills while continuously improving your performance.