Senior Account Executive - Retail & Distribution

Customer Engagement Works with the customer partners foster trust and brand growth and loyalty through multiple levels (e.g., managers, executives) of the customer's organization in the assigned accounts. Assists partners in joint-selling by establishing joint desire to create new go-to markets by starting to build relationships in new markets (e.g., Vice President). Leverages digital selling methods (e.g., digital) to grow your network and create a pipeline, consume account-based marketing output, and reflect in the engagement strategy in our customer plan. Proactively develops a comprehensive understanding of the customer's business and technology needs and priorities for each assigned account. Identifies opportunities to drive optimizations and new business and technology solutions based on customer's strategies. Presents solutions and ideas based on customer insights. Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed. If industry aligned, also develops a comprehensive understanding of the customer's industry. Supports business transformation through technology for assigned accounts in multiple business units to drive business outcomes and create business value for customers. Leverages consultative and insightful listening skills that disrupts the mindset of customers by bringing innovative ideas that showcase the need for change and new strategic direction. Is sought out by the customer for guidance related to transformation. Proactively involves corporate resources and engages cross-industry resources to drive customer transformation. Ability to influence and mitigate proactively competitive risk. Ensures line-of-business wins are captured (e.g., customer write ups) as reference for scale through insightful listening. Coordinates with industry experts to identify new business opportunities and drive account growth. Ensures teams are documenting in the Account Plan. Develops strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities. Develops plans to offer more targeted solutions that satisfy customers' key performance indicators (KPIs) and align the right partner solution for customer industry needs. Develops compelling, value-proposition presentations (e.g., with the use of business cases) and specialized business plans for customers that drive business outcomes. Guides others on how to tailor industry-specific presentations. Develops and implements plans for maximizing upselling/cross-selling non-qualified opportunities in certain accounts. Exhibits deep knowledge of the retail and consumer goods industry, current trends, and market dynamics, and the competitive landscape. Leverages their depth of industry knowledge to position Solution Area technology in industry context. 7+ years experience in working in retail and consumer goods or service industry, driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 5+ years experience working in retail and consumer goods or service industry, driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Master's Degree in Business Administration AND 4+ years experience working in retail and consumer goods or service industry, driving digital transformation, or other relevant work experience (e.g., consulting, technology) Experience engaging with senior business and technology executives. Strong understanding of cloud technology including AI, cybersecurity, business applications. Excellent communication and executive presentation skills. Native-level Japanese proficiency and business-level English sufficient for internal communication. Bachelor's Degree in Business, Technology, or related field AND 8+ years experience working in retail and consumer goods or service industry, driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Master's Degree in Business Administration AND 6+ years experience working in retail and consumer goods or service industry, driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience. 5+ years account management experience OR equivalent.