Cloud Engineer Job Description SailPoint, the industry leader in Identity Security, is seeking an experienced Cloud Engineer to be responsible for providing support to critical internal infrastructure and applications.  This is a professional level position and requires strong execution and analytical abilities.  This position is expected to interact with Datacenter operations, Network, SaaS products, Security, and various groups within Information Technology.  Candidate must have strong cloud infrastructure, networking, communication, and analytical skills.  This position may need to travel internationally on occasion to our other offices. Come make your mark in a high energy environment at one of the most consistently highest rated “best places to work” in Austin over the past 10 years! Responsibilities and Tasks: As a Cloud Engineer you are required to design and implement cloud solutions in a multi-cloud environment. You will be working closely with the other business units to ensure solutions are met or even exceeding business requirements. You will be expected to recommend, promote, and leverage IT standards to minimize complexity, adhere with compliance, and maximize security. Specifics responsibilities include (but not limited to): Plan, design, deploy, operate, and support all kinds of cloud-based infrastructure and solutions in Azure, AWS, and GCP Use script language and tools to automate resources provisioning, operational activities, tasks, and changes in the environment (Terraform, PowerShell, Bash, Python, Ansible, Etc.) Responsible for the ongoing maintenance, security, and availability of several applications based on business requirements. Provide all the necessary assistance to the cloud servers (Win/Linux), including security configurations, patching, and troubleshooting.  Continuously improve operations through monitoring, performance metrics, undefined Create all the necessary documentation for any changes in the environment or new technologies being introduced in the environment. Communicate highly technical information to both technical and non-technical personnel. Work with our solution architects to implement new technologies or system/infrastructure changes to improve performance, high availability, scalability, reliability, and resiliency. Ensure architectural consistency and provide technical direction through roadmap process, knowledge management, disaster recovery plan development, and testing. Able to build sophisticated solutions using hybrid cloud computing, networking, and storage technologies. Participate in incident and problem management. Participate in operational support escalations and project executions. Maintain OLA and SLA agreements with other Business Units. Support ISO and SOC compliance. Implement change requests and meet project deliverables within defined guidelines for assigned tasks. Qualifications and Experience: 5-8 years experienced Cloud Engineer in an enterprise environment. Strong technical knowledge of IaaS, PaaS, and SaaS. Practical experience in operating and managing Cloud platforms. At least 2 CSP professional certifications as Solutions Architect, Infrastructure Administrator and/or similar. Two or more years scripting/automation experience using Terraform, Jenkins, Perl, Python, PowerShell, etc. to develop AWS, GCP, or Azure environments as code. Three or more years of experience working as a Systems Administrator. Good understanding of networking, firewalls, load balancers, and databases. Good technical knowledge in the below technologies: Linux OS Windows Servers OS Active Directory and Entra ID (previously known as Azure AD) Certificates DNS Passion and accountability for which you will be responsible. Strong analytic, troubleshooting, and problem-solving skills. Strong decision-making, prioritization, and negotiation skills. Strong communication skills (verbal, written, presentation and negotiation). Strong ability to self-learn new technologies. Self-motivated with the ability to work independently. Ability to work under pressure and with project deadlines. Education: B.S. or M.S. degree in Computer Science, Computer Engineering, other technical disciplines, or equivalent work experience. Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $129,200 - $217,710.00 Base salaries for employees based in other locations are competitive for the employee’s home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint. SailPoint is a leading provider of identity security for the modern enterprise. Enterprise security starts and ends with identities and their access, yet the ability to manage and secure identities today has moved well beyond human capacity. Using a foundation of artificial intelligence and machine learning, the SailPoint Identity Security Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and environmental needs of today’s cloud-oriented enterprise. Our intelligent, autonomous, and integrated solutions put identity security at the core of digital business operations, enabling even the most complex organizations across the globe to build a security foundation capable of defending against today’s most pressing threats. The employment policy of SailPoint is to provide equal opportunity to all persons, and it is SailPoint’s policy to take affirmative action to employ and advance in employment protected veterans and individuals with disabilities. It is SailPoint’s policy to recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, national origin, sex, military and/or veteran status, disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements. SailPoint does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986. Employees and applicants shall not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in or may engage in any of the following activities: Filing a complaint; Assisting or participating in an investigation, compliance evaluation, hearing, or any other activity related to the administration of the affirmative action provisions of Section 503, VEVRAA, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; Opposing any act or practice made unlawful by Section 503, VEVRAA, or their implementing regulations in this part, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; or Exercising any other right protected by section 503, VEVRAA or their implementing regulations. SailPoint will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified employee or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business. SailPoint’s affirmative action program contains an audit and reporting system which enables us to measure the effectiveness of our program, indicate any need for remedial action, determine the degree to which our objectives have been attained, determine whether protected veterans and individuals with disabilities had had the opportunity to participate in company-sponsored activities, measure our compliance with the program’s specific obligations, and document actions