Job Description
develop strong business acumen by linking architecture decisions to measurable customer value and consumption growth; and Own the end-to-end technical delivery for a defined set of strategic downstream entities, ensuring alignment with customer success plans and maximizing the value of customer investments. Serve as a senior technical advisor across the customer's enterprise by helping technology and business leaders define Cloud and AI strategies, translate priorities into technical direction, and make informed architecture decisions that support long-term transformation outcomes. Lead customers from strategy to production-ready solutions by guiding architecture design across Azure, hybrid and multicloud, landing zones, networking, security, resiliency and AI infrastructure; applying the Cloud Adoption Framework and Well-Architected Framework; and ensuring solutions are scalable, secure, reliable and ready for adoption. Drive technical quality and customer trust across complex engagements by anticipating risks, validating architecture quality, reinforcing secure and resilient design patterns, and ensuring mission-critical workloads are optimized for performance, governance, reliability and operational excellence. Scale successful outcomes and strengthen the technical community by using repeatable IP, frameworks and automation; sharing adoption blockers, product feedback and field insights with engineering; maintaining deep expertise across priority infrastructure workloads; and mentoring others. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or a related field and demonstrated experience in Cloud and AI platform technologies, or equivalent experience. Experience with Cloud and AI technologies and solutions, including areas such as Azure architecture, AI and agents, GitHub, Agentic DevOps, AI agent development, data platforms, application modernization, resiliency, security, and production-scale cloud delivery. Experience in relevant technology disciplines such as IT consulting or support, systems administration, network operations, software development or support, technology solutions, practice development, architecture, and/or consulting. Demonstrated experience driving large-scale migrations through the architecture and implementation of enterprise-grade Azure infrastructure solutions, including landing zones, networking and security, compute, storage, hybrid and multicloud environments, and business continuity and disaster recovery. Business fluency in English. Experience in customer-facing technical roles and leading complex technical projects Relevant technical certifications in cloud, AI, architecture, security, data, or related technologies. Experience leading large-scale cloud migration or application modernization initiatives, including the use of AI to improve engineering or delivery outcomes. Experience with cloud consumption, token and license management, and FinOps practices. Experience working with global customers and coordinating technical delivery across countries and teams.