Senior Digital Paid Retail Media Manager

Ready to take your career to the next level?Skai is looking for the best and the brightest to join our family. We're proud of our industry-leading digital marketing software but we're even prouder of the people behind it. That's where you come in!The Senior Expert Services Manager is a senior practitioner and strategic advisor for Skai's enterprise retail media clients. You own the strategy, the performance and the outcome of an assigned book of accounts, from planning through hands-on execution, and you are the person clients rely on to make sense of a fragmented and fast-moving retail media landscape.The role sits where deep channel expertise meets strategic consulting. The work is as much about asking the right question as running the right campaign: understanding what the client's business is actually trying to achieve, getting to the real cause of what the data is showing, and building a plan and a narrative the client can act on.Working with the Retail Media Expert Services Director, you will serve external clients and act as one of our retail media experts for the region, supporting internal stakeholders and helping shape where Skai's platform goes next.Duties and Responsibilities:Own the strategy, performance and outcomes of an assigned book of enterprise retail media accountsPlan, build and optimise campaigns hands-on across Amazon, Walmart, Instacart, Target, and other retail media networks, including day-to-day management as the account requires itInvestigate performance issues and opportunities, and bring recommendations clients act onAdvise senior client stakeholders on media planning, budget allocation across networks, and retail media best practiceLead QBRs and strategic reviews, and support the client services team on renewals, growth conversations and escalationsBuild custom analyses, reports and automations where the standard tools and templates fall shortServe as the retail media subject matter expert for the region, supporting internal stakeholders across the businessMentor less experienced colleagues and contribute to team playbooks and processPartner with product development, sales, technical account management and sales engineers to drive platform innovation and capture market opportunity