Why This Role Exists: We build and operate the platform that our engineers and our customers rely on. The platform isn't a product that's ever "finished." It's something we improve continuously. Every deployment, outage, bug, and annoying manual task is an opportunity to make the system better. An L3 Platform Engineer is a fully contributing member of that effort. This isn't a ticket factory. We expect engineers to think critically, collaborate closely, and continuously improve both the platform and the way we build it.