Senior Finance Manager, Customer Success

Prioritize Drive delivery strategies in a way that maximizes the impact of our Cloud Consumption with our Customer Success resources. Identify and define productivity measures to optimize resource allocation choices in ways that accelerate our Cloud consumption and maximize our Unified yield. Influence support delivery strategies to create value for our customers by delivering Consumption-driven activities. Lead analytics and insights related to headcount trends across the Customer Success organization. Develop executive-level reporting that provides visibility into operational performance, resource health, and strategic opportunities. Synthesize complex datasets into actionable insights and recommendations for leadership. Own financial management rhythms that assess business performance against budget, forecast, and long-range plans. Collaborate closely with Finance, Customer Success, Support Delivery, and regional leadership teams to align investments with business priorities. Deliver strategic insights and recommendations that support executive decision-making and business transformation initiatives. Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 2+ years experience in financial analysis, accounting, controllership or finance, or related field OR Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 4+ years experience in financial analysis, accounting, controllership or finance, or related field OR equivalent experience. Masters Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 6+ years of post-graduate financial analysis, accounting, controllership, or finance work experience OR Bachelor's degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 8+ years of post-graduate financial analysis, accounting, controllership or finance work experience OR equivalent experience. 1+ year(s) experience in multinationals with multi-product/multi-segment finance roles. 1+ year(s) work experience in matrix-based organization. 1+ year(s) work experience in the technology or software industry. 5+ years of financial analysis and planning experience or business analysis experience. Advanced experience in managing complex and dynamic financial modeling with multiple tiers of input and output; manipulating largest data sets preferred.