Senior Forward Deployed Engineer

Own forward-deployed engagements end to end Discover: embed with a customer's engineering organization to understand their development workflow, their constraints, and what is actually blocking adoption. Establish a clear technical problem statement, a baseline, agreed success measures, and a plan. Build: design and implement solutions alongside the customer's engineers. Write the automation, configuration, provisioning logic, integrations and reference implementations. Apply real engineering standards — security, privacy, maintainability, supportability — to work that will outlive the engagement. Validate: prove the improvement in the customer's environment with measurement they agree with, not with a demo. Deliver measurable adoption outcomes Build trusted relationships with customer technical leaders, platform teams and the developers themselves — the kind where you get told what is really wrong. Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python. OR equivalent experience. These requirements include but are not limited to the following specialized security screenings: Production experience building or deploying systems powered by large language models (LLMs) — agent development, prompt and context engineering, evaluation frameworks, tool and MCP integration, and deployment at scale. Solid programming ability in Python and at least one of TypeScript, C#, Rust, Go, C or C++, with a record of shipping production software. Experience in a customer-facing engineering role — forward deployed engineering, field engineering, technical consulting, escalation engineering, solutions architecture, or as a technical founder — working directly with another organization's engineers in their environment. Technical knowledge of the Windows developer platform, including several of: Windows Subsytem for Linus (WSL), containers and virtualization, developer environment and configuration, toolchain and build performance, local inference and hardware acceleration, and the security and policy controls that shape developer machines in an enterprise. Experience diagnosing performance and reliability problems using structured methods — telemetry, traces, profiling, Windows Performance Analyzer or comparable tooling — in systems you did not write. Demonstrated ability to turn a solution built for one customer into something repeatable that benefits many. Experience representing customer needs in product planning and shifting engineering priorities using technical evidence and business impact. High agency and comfort with ambiguity — this team does not yet have a playbook, and the first people here will write it. The judgement and emotional intelligence to hold a hard conversation with a customer without losing the relationship or the truth. Familiarity with the Windows app platform — WinUI, WPF, .NET desktop — and with application modernization. Not required for this role, but valuable when a customer's adoption conversation turns to their existing app estate. Evidence of learning hard things fast. We do not expect anyone to arrive with every skill listed here. A solid track record of acquiring depth quickly counts as much as depth you already have.