As a Senior Manager, Pricing Strategy & Analytics at Freshworks in San Mateo, you are driving the future of Software as a Service pricing, packaging, and monetization strategies. This highly visible role is crucial in shaping the company's revenue growth and profitability, and your expertise is essential in informing data-driven decisions that impact the business. You are contributing to the company's success by developing and implementing innovative pricing strategies that drive customer acquisition, retention, and expansion. With the opportunity to work closely with cross-functional teams, including Sales, Marketing, and Product, you are collaborating to ensure alignment and effective execution of pricing initiatives. As a strategic thought partner, you are providing actionable insights and recommendations to senior leadership, and your work is having a direct impact on the company's bottom line. With Freshworks' commitment to growth and innovation, you have the potential to advance your career and take on new challenges in a dynamic and supportive environment.

You are responsible for leading the development and execution of pricing strategies, analyzing market trends and customer behavior, and creating KPI dashboards to measure pricing performance. Your key responsibilities include:

• Developing and refining pricing strategies to drive revenue growth and profitability


• Analyzing large datasets to identify trends, opportunities, and challenges, and providing data-driven insights to inform pricing decisions


• Collaborating with cross-functional teams to ensure alignment and effective execution of pricing initiatives


• Creating and maintaining KPI dashboards to measure pricing performance and track key metrics


• Staying up-to-date with industry trends and emerging technologies, such as CRM and SaaS pricing innovations


• Providing strategic guidance and recommendations to senior leadership on pricing and revenue growth initiatives


• Managing and mentoring a team of pricing analysts to help them develop their skills and expertise. You are working in a fast-paced environment, leveraging your technical skills, including proficiency in data analysis and visualization tools, as well as your soft skills, such as communication, collaboration, and problem-solving. You are reporting to the Director of Pricing and working closely