Senior Manager, SMB

Senior Manager, SMB – Harvey – New York, New York, USA, New York
Harvey is redefining legal and professional services with frontier agentic AI and an enterprise‑grade platform that amplifies knowledge work. As Senior Manager, SMB you will own the end‑to‑end strategy and execution for our Small‑and‑Medium‑Business segment, driving revenue growth, market penetration, and customer satisfaction across a rapidly expanding portfolio. This role sits at the heart of Harvey’s growth engine, translating deep domain expertise into scalable solutions that accelerate adoption of AI‑powered services for B2B clients. You will influence product roadmaps, shape go‑to‑market tactics, and lead cross‑functional teams to deliver measurable impact, positioning Harvey as the category leader. With a clear path to senior leadership, you will grow your influence as you scale the SMB practice, mentor emerging talent, and partner directly with C‑level executives to shape the future of professional services.

Key Responsibilities & Skills:
- Define and execute a data‑driven SMB growth strategy that aligns with Harvey’s vision and market opportunities.
- Lead a high‑performing team of sales, customer success, and professional services specialists, fostering collaboration across product, engineering, and marketing.
- Build and nurture strategic B2B partnerships, expanding Harvey’s ecosystem and driving joint go‑to‑market initiatives.
- Own the full sales cycle—from prospecting and solution design to contract negotiation and post‑sale adoption—ensuring exceptional customer satisfaction.
- Analyze dynamic systems and market trends to refine pricing, packaging, and positioning for maximum ROI.
- Coach and develop talent, establishing best practices in SMB engagement, pipeline management, and performance metrics.
- Report quarterly results and strategic insights to senior leadership, influencing company‑wide priorities.

Why Join & Benefits:
Harvey’s culture blends relentless ambition with a supportive, inclusive environment where curiosity and innovation thrive. You’ll work alongside world‑class AI researchers, product architects, and industry veterans, gaining unparalleled exposure to cutting‑edge technology that is reshaping professional services. The company’s strong product‑market fit, backed by top‑tier investors, ensures you have the resources and runway to execute bold ideas. As a senior leader, you will have direct influence on company direction, access to continuous learning programs, and clear pathways to executive roles. Joining Harvey means becoming a catalyst for change in a high‑growth, AI‑driven market, where your work directly impacts how businesses operate and succeed.