As a Senior Ocean Operations Associate at Flexport in Qingdao, China, you are driving the success of our global operations, ensuring seamless and efficient logistics services to our clients. This critical role entails overseeing and optimizing ocean freight operations, leveraging your expertise to navigate complex global supply chains, and capitalizing on opportunities to drive growth and improvement. By joining our team, you become an integral part of a company that is revolutionizing the freight forwarding industry through technology, data analytics, and exceptional service. Your impact will be felt across the organization, from enhancing operational efficiency to contributing to strategic decision-making, with opportunities for advancement and professional growth in a rapidly expanding company.

Your day-to-day responsibilities as a Senior Ocean Operations Associate include managing and advising on ocean operations, ensuring compliance with regulations such as GDPR and CCPA, and leading a team to achieve service excellence. Key responsibilities include:

• Developing and implementing process improvements to increase operational efficiency and reduce costs


• Providing expert advice and guidance on ocean operations to internal stakeholders and clients


• Collaborating with cross-functional teams to resolve operational issues and improve customer satisfaction


• Analyzing data and market trends to identify opportunities for growth and optimization


• Leading and mentoring a team of operations associates to achieve service excellence and career development


• Building and maintaining strong relationships with external partners and suppliers to drive business growth


• Staying up-to-date with industry developments and regulatory changes to ensure compliance and competitive advantage. You will be working closely with our global teams, leveraging your technical and soft skills, including strong leadership, communication, and problem-solving abilities, to drive success in this role.

At Flexport, we believe in empowering our employees to take ownership and drive change, and as a Senior Ocean Operations Associate, you will be at the forefront of this mission. Our company culture values innovation, teamwork, and customer satisfaction, and we are committed to providing opportunities for career development and growth. By joining our team in Qingdao, China, you will be part of a dynamic and