Senior Solutions Engineer, Growth | Mid Atlantic or Southeast | Remote

Senior Solutions Engineer, Growth | Mid Atlantic or Southeast | Remote at Grafana Labs is a pivotal, customer‑facing role that blends deep technical expertise with strategic business insight. As a trusted advisor, you will partner with fast‑growing SaaS and cloud‑native companies across the United States, Remote, helping them unlock the full power of Grafana’s observability stack to accelerate product development, improve reliability, and drive revenue growth. Your work directly fuels Grafana Labs’ mission to democratize data visibility, positioning the company as the go‑to platform for modern engineering teams. This role offers a clear path to senior leadership, product ownership, or specialized technical tracks, giving you the chance to shape both customer success and the evolution of Grafana’s growth solutions.

- Design and deliver end‑to‑end proof‑of‑concepts and architecture blueprints that showcase Grafana’s observability, monitoring, and analytics capabilities for high‑growth prospects.
- Conduct deep‑dive technical workshops and hands‑on labs, translating complex data pipelines, Prometheus metrics, Loki logs, and Tempo traces into actionable business outcomes.
- Collaborate with Sales, Customer Success, and Product Management to craft tailored solution proposals, pricing models, and ROI analyses that accelerate deal velocity.
- Own the technical sales cycle from discovery through PoC completion, ensuring seamless handoff to post‑sale engineering and support teams.
- Mentor junior solutions engineers and contribute to enablement content, webinars, and best‑practice guides for the Growth segment.
- Track and report key performance indicators such as pipeline contribution, win rates, and customer satisfaction, feeding insights back to the GTM strategy.
- Stay current with emerging observability trends—cloud-native tracing, AI‑driven alerting, and edge monitoring—to continuously enrich Grafana’s value proposition.

Grafana Labs thrives on an open, inclusive culture where curiosity and collaboration are celebrated. As a remote‑first organization, you’ll join a globally distributed team that values work‑life harmony, continuous learning, and impact‑driven outcomes. You’ll have access to generous professional development budgets, mentorship from industry leaders, and the opportunity to influence product roadmaps through direct customer feedback. The growth engineering space is exploding, and your expertise will be at the forefront of shaping how enterprises visualize, monitor, and act on data in real time. If you’re passionate about turning complex observability challenges into strategic growth engines, this is the unique platform to accelerate your career while helping customers achieve measurable success.