Senior Technical Solution Manager

Assess technology risks to deployment impact by monitoring hardware, rack, network, and data center developments, translating their implications for deployment readiness. Establish row and tile fungibility and foster standardization in design trade-offs to align hardware and infrastructure decisions. Own sections of Deployment Business Architecture, redesigning readiness processes for speed, predictability, and agility, with measurable outcomes. Reduce the cycle time of signal-to-live processes from customer input to capacity deployment, narrowing variability in deployment speed. Enhance governance and readiness standards to maximize the proportion of deployments adhering to standardized delivery protocols. Engage cross-functional teams such as hardware engineering, networking, data center operations, and supply chain with effective influencing skills to address dependencies. Define performance metrics and ensure quality data supports executive-level decision-making. Master's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 4+ years experience in project management, operations, or engineering OR Bachelor's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 6+ years experience in project management, operations, or engineering OR equivalent experience. Expertise in server hardware or data center infrastructure, including server and rack architecture, networks, and power and cooling systems. Experience in deploying or operating large-scale infrastructure. Process design and improvement skills in an operational environment. Ability to establish and manage process instrumentation with clear data baselines. Proficiency in data analysis tools such as SQL and Power BI. Experience partnering with software development teams to enhance tools and automation. Skilled in supply chain principles, inclusive of planning, sourcing, or delivery. Effective communication and presentation skills, with experience influencing and sharing insights with stakeholders at various levels of the organization, including senior leadership.