Senior Technology Strategist

Customer and Industry Insights Synthesize business, customer, competitor, and industry insights, drawing on global best practices, case studies, and team expertise to support forecasting, account management, and subsidiary planning. Bring alternative perspectives that help customers adapt their strategies, plans, business models, and solutions. Orchestrate global teams to gather information, assess performance indicators, and identify risks within customer accounts. Apply deep industry expertise to identify relevant Industry Sales Kits, partners, market trends, growth opportunities, and barriers. Differentiated Value Proposition Act as a technology mentor and trusted advisor to customer leaders, including technical and business decision-makers at the CXO level. Engage corporate, cross-industry, and partner resources to accelerate transformation and capture customer wins for broader reuse. Create enablement plans for large, high-stakes customers using existing and emerging readiness resources. Drive customer skilling initiatives with account executives and Enterprise Skills Initiative teams. Deliver regular industry and technology briefings to executives, technical teams, and business decision-makers to strengthen execution and competitive advantage. Account Planning and Stakeholder Mapping Own the technical portion of account plans for large, critical, or strategic accounts and capture required inputs in the MSX Dynamics 365 Account Plan. Establish account-planning and review practices that align quota attainment, consumption goals, opportunity pipelines, and customer consumption gaps with quarterly and fiscal objectives. Coordinate complex account teams across technologies, geographies, and functions; drive forecasting, business tracking, accountability, and execution. Create stakeholder maps, orchestrate coverage plans, and establish execution frameworks across multiple customer business areas. Partner with account executives to set and refine strategy, share account-planning outputs with customers, and continually realign plans to customer expectations. Technology Sales, Demand Generation, and Orchestration Guide customers into the era of AI and the Industrial Metaverse through targeted strategies aligned to their business priorities. Define the foundational technology capabilities required to realize value, build a mid-term strategy, and develop an immediate pipeline of billed and consumption opportunities. Lead Account Strategy Envisioning with customers, partners, and the extended account team to connect Industry Sales Kits and Horizontal Solution Plays to desired business outcomes. Develop customer-focused pitches and demand-generation plans across appropriate channels in partnership with account executives and technical teams. Technology Strategy and Roadmapping Develop trusted, multi-horizon technology and business roadmaps—typically spanning three or more years—for prominent, complex, or strategic accounts. Validate strategies and roadmaps with customer stakeholders and incorporate new capabilities, organizational changes, and program dependencies. Translate customer objectives into an effective industry technology architecture using Industry Sales Kits and Solution Plays, including cloud services and consumption-intensive workloads. Trusted Advisor and Customer Advocacy Coordinate with internal and external industry experts to deepen knowledge of the customer's industry and competitive landscape. Represent the voice of the customer by sharing insights, feedback, and challenges with product, engineering, and other internal teams; establish feedback loops and drive action. Provide technical guidance to internal teams and coach subsidiary resources on account strategy, customer context, and industry best practices. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience. This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship. Healthcare industry experience. Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field, plus 14 or more years of experience in technical consulting, technical consultative selling, practice building, or a related technical, sales, or industry role; or equivalent experience. 5+ years of experience in digital transformation or using technology to drive customer business outcomes. 4+ years of experience in business consulting, consultative selling, or change management. 5+ years of experience leading technical, support, or partner teams. Demonstrated ability to orchestrate global teams, evaluate performance indicators, and identify risks in complex customer accounts. Experience partnering with customers and partners to develop innovative solutions and integrate technology into business operations. Experience assessing the needs of large, complex accounts, identifying solution gaps, and leading technology-enabled business transformation. Ability to influence line-of-business leaders and executives and articulate how complex technologies and services address future business needs. Experience developing stakeholder maps, coverage plans, execution frameworks, and account-planning practices aligned to quota and consumption objectives.