As a Site Reliability Engineer 2 at Kong, you are unlocking intelligence by contributing to a team that builds and maintains workflows, automating the release, testing, and deployment of products. This role matters as it ensures the reliability, scalability, and performance of our services, directly impacting the success of our customers and the growth of our company. By joining our team, you are becoming part of a dynamic and innovative industry, shaping the future of service connectivity and API management. The scope of this position is extensive, with opportunities to collaborate with cross-functional teams, drive technical initiatives, and expand your expertise in areas like release engineering, CI/CD, and infrastructure as code. As you grow with Kong, you are advancing your career, developing new skills, and taking on increasingly complex challenges that propel you towards leadership roles and specialized technical expert positions.

You are responsible for driving the design, development, and implementation of scalable, efficient, and reliable systems, focusing on service, release engineering, and CI/CD pipelines. Key responsibilities include:

• Collaborating with development teams to design and implement automated testing and deployment scripts using tools like Terraform and Chef


• Developing and maintaining infrastructure as code, ensuring consistency and repeatability across environments


• Troubleshooting complex technical issues, identifying root causes, and implementing fixes that prevent future occurrences


• Participating in on-call rotations, providing 24/7 support for critical systems and services


• Analyzing system performance, identifying bottlenecks, and optimizing configurations for improved reliability and speed


• Contributing to the development of best practices, standards, and documentation for site reliability engineering


• Working closely with the engineering team to ensure smooth releases and minimal downtime, leveraging expertise in service and release engineering. You are working in a dynamic environment, reporting to the Engineering Manager, and collaborating with a talented team of engineers, all while developing your technical and soft skills, such as communication, problem-solving, and collaboration.

By joining Kong as a Site Reliability Engineer