Software Engineer - Customer Service Platform

Solid experience with TypeScript or JavaScript Solid experience with modern UI framework such as React Experience with AB test experiments and events instrumentations Experience with API technologies such as GraphQL, gRPC, and RES Experience with cloud computing platforms like Amazon Web Services Solid knowledge of data structures, DB schema design and modern design patterns Experience serving high volume consumer facing traffic Experience building WebView based web applications Experience with Generative AI / ML at application level Experience in customer support / account management domain Experience with distributed systems / cloud deployment / AWS multi region An advocate for reliability and operational excellence A good grasp of UX fundamentals