Job Description
Global Payroll Operations Responsible for strategic and operational leadership of global payroll operations supporting a multi-billion-dollar annual payroll program, including governance of payroll processes supporting 50K+ employees across more than 30 countries and multiple legal entities Provide strategy, implementation, governance, and optimization of global payroll and workforce management technologies, including ADP GlobalView and Celergo payroll platforms, Qtime (Infor) time and attendance platform, and related interfaces. Development of AI-driven solutions, intelligent automation, and advanced analytics to enhance payroll accuracy, efficiency, compliance, and employee experience Ensure operational compliance with federal, state, provincial, local, and international payroll regulations. Manage compliance with SOX requirements and key financial controls. Direct and support global payroll team with audits, reporting and risk assessments. Manage relationships with ADP and other payroll service providers, including negotiation of contracts, service-level agreements, and pricing structures. Build and maintain strategic partnerships with HR, Finance, Tax, Legal, IT, and business leaders to drive business-critical initiatives, resolve complex operational escalations, and support enterprise-wide transformation programs. Support cost forecasting, budgeting, and payroll expense analysis. Provide leadership for global payroll teams located in the United States, India, China, Germany, and additional EMEA and APAC regional locations. Develop organizational capability, resource planning, and leadership development within payroll. Foster a culture of accountability, continuous improvement, innovation, collaboration, and customer service excellence across global payroll operations. Bachelor's degree in finance, Accounting, Business Administration, Human Resources, Information Systems, or a related field. Certified Payroll Professional (CPP), Global Payroll Management Institute (GPMI), or other relevant payroll certifications preferred. 12+ years of progressive experience in payroll operations, including extensive multinational payroll leadership responsibilities for 25,000+ employees 7+ years of leadership experience managing global payroll teams, managers, and outsourced payroll providers. Demonstrated experience leading payroll operations in complex multinational organizations supporting multiple countries, legal entities, and regulatory environments. Proven experience managing large-scale payroll transformation, system implementation, and process optimization initiatives. Experience overseeing mergers, acquisitions, divestitures, and organizational integrations from a payroll perspective preferred. Deep knowledge of global payroll operations, payroll accounting, statutory reporting, payroll taxation, labor regulations, equity, time and attendance and compliance requirements. Advanced experience with enterprise payroll platforms, including ADP GlobalView, ADP Celergo, and Workday/ERP integrations. Strong understanding of SOX controls, audit requirements, risk management, and internal control frameworks. Experience leveraging automation, AI, analytics, and digital technologies to improve operational effectiveness and scalability. Strong financial acumen with experience supporting payroll accounting, reconciliations, budgeting, and compliance reporting. Demonstrated ability to influence and deliver outcomes across a complex matrix organization through strong collaboration, communication, and stakeholder management. Exceptional leadership, organizational, and people-development capabilities. Ability to influence and collaborate effectively across executive leadership, business stakeholders, vendors, and cross-functional teams. Strong strategic thinking, problem-solving, and decision-making skills. Demonstrated ability to manage complex operational issues, business-critical escalations, and competing priorities in a fast-paced global environment. Excellent executive communication, presentation, stakeholder management, and change leadership skills. Demonstrated ability to support and collaborate with stakeholders across the Americas, EMEA, APAC and India providing responsive leadership and operational support across multiple time zones to meet critical business objectives. Ability to travel up to ~20% (domestic/international) as required to support strategic initiatives, vendor governance, and global payroll operations. Bachelor's degree. 9+ years of Finance, Accounting, or related work experience. Completed advanced degrees in a relevant field may be substituted for up to two years (Master's = one year, Doctorate = two years) of work experience.