Sr Manager, Software Engineering

Manages multiple projects through direct reports and may directly manage individual software development projects. Ensures project delivery through supervision of costs, methods, and staffing Sets operational targets that impact their group and drives operational rigor around engineering KPIs such as unit test coverage, uptime/resiliency targets, execution velocity Responsible for the delivery of projects and continuous improvement that impact up to three domains Leads the effort in resolving highly complex or unique technical situations that impact business success or addresses future concepts, products, or technologies Creates the roadmap for multiple scrum teams. Responsible for turning a high-level operational strategy into a well-defined resourcing plan Demonstrates perseverance in pursuing difficult, complex, or ambiguous goals or problems, applying advanced analytical thought and judgment. Collaborates with direct team, managers in org, stakeholders, managers in other orgs and business stakeholders Lead and develop an engineering team responsible for building and scaling Venmo Commerce products used by millions of customers and businesses Partner closely with Product, Design, Analytics, and business teams to identify customer problems, shape the roadmap, and turn ideas into products Own the technical direction for your area, working with senior engineers and architects to make decisions that balance speed, simplicity, reliability, and long-term scale Build a strong team through hiring, coaching, regular feedback, career development, and thoughtful organizational design Give engineers clear ownership and the context and autonomy to make good decisions Drive execution across complex initiatives, identify risks early, and help the team navigate dependencies and changing priorities Maintain a high bar for engineering quality, reliability, security, and operational excellence Make thoughtful trade-offs when there isn't an obvious answer and communicate those decisions clearly Build a culture where people challenge assumptions, learn quickly, take ownership, and care deeply about the customer experience Help the team use AI effectively in how we build software, from development and testing to debugging and operations, while applying good judgment about where AI adds value and where it doesn't 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Experience leading others Venmo has always made payments between people simple and social. We want to bring more of that experience to commerce, making it easier for customers to discover and pay businesses they care about, and giving merchants better ways to reach and engage Venmo customers. You'll own engineering for a big part of that experience. You'll partner closely with Product and Design to define what we build, set the technical direction with your engineering team, and turn ideas into products that operate at Venmo scale. This isn't a role where everything is already mapped out. We have clear business goals and a strong foundation, but there are still important product and technical questions to answer. We're looking for someone who is comfortable with that ambiguity and wants to help chart the course. Significant experience leading software engineering teams and delivering complex products at scale A track record of building, developing, and retaining strong engineering teams Strong technical judgment. You don't need to be writing code every day, but you should be able to go deep when needed, ask the right questions, and guide teams through difficult architecture and engineering decisions Experience building large-scale distributed systems and familiarity with modern mobile, web, and backend architectures Experience taking products or major capabilities from idea through launch, iteration, and scale Strong product instincts and a customer-first mindset. You think about the problem we're solving before the technology we're using to solve it AI fluency and hands-on experience using modern AI tools in software development. You understand their strengths and limitations and can help a team adopt them thoughtfully to improve engineering velocity and quality Comfort operating in ambiguity, bringing structure to complex problems, and adjusting as customer and business priorities evolve Strong cross-functional leadership skills and the ability to build trust with Product, Design, business, and engineering partners Clear communication and the ability to explain complex technical decisions to different audiences A consistent track record of delivering on commitments without sacrificing engineering quality or the health of the team Experience with payments, fintech, or other highly available financial systems Experience building consumer products at significant scale Background in commerce, marketplaces, social products, or platform businesses Experience building products or tools for merchants and small businesses Experience working in both fast-moving and large-scale engineering environments Experience leading teams across multiple locations or time zones